Descripción del trabajo
We are looking for a Partner Support Representative for the English (US) market to work for a well known American corporation which provides hardware (smart phone and tablets)/ software product services.
– Onboarding of qualified (with business plan signed off by stakeholders) prospective
– Enterprise partners for all products, and partner types.
-Provide partner support via telephone, email, chat and hangout (videocall without camera).
– Offboarding (all partners, all products)
– Evaluations (all partners, all products)
– Partner program and other related queries as outlined in section above.
-Full-time (39hrs/week) and long-term Contract
-Schedule: Monday to Friday, from 12:00 to 21:00
-Salary: 16.452,47 Euros gross/year + up to 3.000Euros gross/year in bonus.
-Location: Barcelona Center
– Native level of English
– Team player
– Willingness to learn and apply new technologies
– Analytical skills with demonstrated problem solving ability desired
– Ability to operate in high pressure situations
– Good technical skills and knowledge preferable
– Excellent communication skill
– Excellent soft skills